Technical support for online business infrastructure

Your website, email or server is broken. I fix it.

DNS failures, broken forms, email delivery problems, VPS issues, security exposure and payment setup — handled remotely for small businesses across Europe.

Active outage?

If email, DNS or your website is down right now, include the domain, what stopped working, your hosting provider and the deadline. Urgent issues are triaged first.

Replies within 24 hours on weekdays. Urgent work starts once scope and access are confirmed.

When to get technical help

These are the situations where businesses lose enquiries, miss invoices or stop trusting their own website. If any of these sound familiar, the fix is usually straightforward once someone looks at it properly.

●Your website throws errors, forms stop delivering or a deployment broke the site
●Email vanished after a DNS change, provider move or SSL lapse
●Nobody remembers who owns the domain, the DNS zone or the hosting account
●The VPS runs production but nobody wants to touch it for fear of breaking something
●Your payment checkout fails randomly or disputes keep appearing
●The site looks outdated, loads slowly and does not reflect the business any more

Small businesses, consultants, agencies and online operators that need reliable technical support without maintaining an internal IT team.

Core services

Selected fixes & rebuilds

Real work from past engagements. Where needed, they are described in anonymized business terms so the details stay a bit generic:

DNS rescueIndustrial distributor, BavariaSame-day fix
Situation

Billing and supplier mail stopped after a registrar move wiped SPF, DKIM and MX records.

Fix

Rebuilt the DNS zone from exports, restored SPF/DKIM/DMARC, verified MX routing with Microsoft 365 and monitored delivery for 48 hours.

Outcome

Outgoing and incoming invoices landed again the same day and the accounting backlog was cleared overnight.

VPS cleanupBoutique studio, Rhine-Main1.5 days including handover
Situation

Five production sites ran on an unmanaged Debian VPS with root-level scripts nobody trusted.

Fix

Provisioned a fresh Debian 12 host, containerised each project, added automated backups, tightened SSH access and documented deploy/runbooks.

Outcome

Deployments are predictable, SSL renewals automatic and the studio finally knows what runs where.

Website rebuildConsulting duo, Berlin3 weeks including approvals
Situation

A dated template with broken forms made the firm look unreliable and lost mobile enquiries.

Fix

Redesigned the offer, wrote focused service copy, rebuilt the site in Next.js and hardened hosting.

Outcome

Qualified enquiries returned within 48 hours of launch and edits no longer break layouts.

Email failoverProperty manager, Hamburg4-hour remote session
Situation

MX records still pointed to the old host after a rushed migration, so tenant notices vanished.

Fix

Audited registrar history, synchronised DNS TTLs, configured fallback routing, added SPF/DKIM with the new provider and set up catch-all monitoring.

Outcome

Inbox loss stopped immediately and the manager now has a documented playbook for future moves.

Why work with me

I find the actual problem first

No guessing, no unnecessary system changes. I identify the real failure point before touching anything.

Hands-on across the full stack

Websites, DNS, email, VPS, hosting, security and payment infrastructure — one person who understands how it all connects.

You keep what I build

Every change is documented. The setup remains understandable and supportable after the work is complete.

Starting prices

Urgent technical support
from €110/hour
DNS / email / domain cleanup
from €180
Website security exposure check
from €149
Payment setup review
from €149
Business website / rebuild
from €700

Free Website, Email & DNS Health Checklist

Spot the silent failures that cost small businesses enquiries and invoices — forms that stopped working, mail that vanished, certificates about to expire. Each item links to a free check.

Get the checklist

Project approach

1

Review the current issue, scope and business impact.

2

Set the technical path, responsibilities and limits.

3

Do the work with direct updates as decisions are made.

4

Verify the result, document the changes and hand over what matters.

Common questions

Do you work with existing websites?

Yes. Most work starts on existing WordPress sites, static sites or custom stacks that need repair, review or rebuild work.

Can you fix email and DNS without rebuilding everything?

Yes. I check the DNS zone, update SPF, DKIM and DMARC, verify MX routing and make sure the website stays online during the fix.

Do you work remotely?

Yes. Work is handled remotely with direct updates, clear access requirements and documented changes.

Do you support Linux and Windows servers?

Both. I work across mixed environments and document the changes so the setup is supportable afterward.

Do you offer urgent support?

Yes. Urgent troubleshooting starts at €110/hour for outages or time-sensitive fixes.

Request a quote

Send one clear message with the website or domain, the issue, the required outcome, provider details if known, and the deadline or urgency.

  • Website or domain
  • What is broken or what needs to change
  • Hosting, email or provider details if known
  • Urgency or deadline
  • Available access level

I reply with the likely scope and next step.

Replies within 24 hours on weekdays. Urgent issues are triaged first.