Emergency website, email, DNS and server fixes for small businesses - plus clean rebuilds when repairs are no longer enough.
Practical help for broken websites, failing email, DNS trouble, server problems and inherited technical messes - with rebuilds when repairs are no longer enough.
Website or email down? Send domain, what broke, what changed last, provider, and urgency.
I usually reply within 24 hours. Urgent issues move faster when you include access details and what the outage is affecting.
Technical problems cost time, energy and trust.
Most jobs start because something is broken, unclear or already costing the business leads. Common situations:
Owner-led teams that need things to work and stay working.
Need a steady flow of enquiries so jobs keep arriving even while crews are on site.
Need professional sites and working email to close retainers and handle communication cleanly.
Require infrastructure help when inherited stacks, VPS deployments or DNS zones misbehave.
Expect bilingual, trustworthy sites with clear calls to action and working booking flows.
Need stable hosting, SSL and transactional email that actually lands with customers.
Prefer one technical contact who owns the problem instead of juggling agencies, random freelancers and guesswork.
I fix the real problem
I start with what is actually hurting the business, then work back to the cause instead of patching over symptoms.
More than 10 years of hands-on work
I have worked on infrastructure, networking, troubleshooting and launches for service businesses for years.
Clear remote support in English and German
I work remotely across Linux and Windows environments and explain what changed in plain language.
Emergency help first. Rebuilds and cleanup when needed.
Start with the problem that is costing you time, leads or revenue. I fix urgent website, email, DNS and server issues first, then clean up the underlying setup so the same mess does not return.
Urgent Website / Email / DNS Fix
For outages, broken forms, DNS mistakes, email failures and technical issues already costing the business leads or revenue.
Urgent troubleshooting from €110 / hour.
Website Security Audit
Practical review of access, forms, plugins, backups, SSL/DNS and obvious exposure points with a clear business focus.
Basic Exposure Check from €149.
Server / Hosting / VPS Cleanup
Cleanup for VPS, hosting, DNS and business email when nobody really knows what runs where or why it keeps failing.
Sort out the technical base and who has access to what.
Payment Processor & Chargeback Risk Setup
Separate help for payment setup review, Stripe or processor implementation, and fraud or chargeback-risk configuration.
Review from €149, setup from €299, risk configuration from €399.
Business Website / Rebuild
When repairs are no longer enough: a clean business website or rebuild with clearer structure, better trust signals and contact paths that work.
Business website rebuilds from €700.
Review, implementation and risk configuration are separate steps.
Payment setup review, payment processor implementation, and fraud or chargeback-risk configuration are offered separately so it is easier to choose the level of help that actually fits.
Real examples from past work. Where needed, they are described in anonymized business terms rather than by client name:
Industrial distributor, Bavaria
Billing and supplier mail stopped after a registrar move wiped SPF, DKIM and MX records.
Invoices and supplier communication stopped landing, creating same-day operational risk.
Rebuilt the DNS zone from exports, restored SPF/DKIM/DMARC, verified MX routing with Microsoft 365 and monitored delivery for 48 hours.
Outgoing and incoming invoices landed again the same day and the accounting backlog was cleared overnight.
Cloudflare DNS, Microsoft 365, DMARC monitoring, manual log review.
Same-day fix
DNS records, mail-routing notes and a short recovery summary.
Boutique studio, Rhine-Main
Five production sites ran on an unmanaged Debian VPS with root-level scripts nobody trusted.
Deployments were risky, outages were hard to trace and nobody wanted to touch production.
Provisioned a fresh Debian 12 host, containerised each project, added automated backups, tightened SSH access and documented deploy/runbooks.
Deployments are predictable, SSL renewals automatic and the studio finally knows what runs where.
Debian 12, Docker, Nginx, UFW, Hetzner Cloud, GitHub Actions.
1.5 days including handover
Runbooks, access notes and documented deployment flow.
Consulting duo, Berlin
A dated template with broken forms made the firm look unreliable and lost mobile enquiries.
Prospects could not trust the site and mobile leads were being lost quietly.
Redesigned the offer, wrote focused service copy, rebuilt the site in Next.js with bilingual content and hardened hosting.
Qualified enquiries returned within 48 hours of launch and edits no longer break layouts.
Next.js, Tailwind CSS, Vercel, Cloudflare proxy, documented CMS handover.
3 weeks including approvals
Editable content structure, launch checklist and update notes.
Property manager, Hamburg
MX records still pointed to the old host after a rushed migration, so tenant notices vanished.
Important notices disappeared and normal communication with tenants became unreliable.
Audited registrar history, synchronised DNS TTLs, configured fallback routing, added SPF/DKIM with the new provider and set up catch-all monitoring.
Inbox loss stopped immediately and the manager now has a documented playbook for future moves.
Netcup DNS, Google Workspace, Mail-Tester, uptime and SMTP monitoring.
4-hour remote session
Migration playbook, verified DNS records and follow-up checks.
Each example includes the situation, business impact, fix, result, stack, timeframe and what was handed over afterward.
Baumservice Ott
Complete delivery of the website: design, build, VPS setup, deployment pipeline, DNS and SSL.
- Provisioned and secured a dedicated VPS for the project
- Connected domain and DNS with clean routing and fallback records
- Configured Nginx reverse proxy with automatic SSL certificates
- Designed and implemented the production Next.js marketing site
The site runs on its own VPS, loads quickly and can be updated without downtime thanks to a documented deployment setup.
A clean process instead of chaos.
- Understand what is happening and how it affects the business.
- Set a practical plan with timeline, responsibilities and limits.
- Do the work carefully and keep communication clear.
- Check that it is stable, document the result and hand it over properly.
Clear starting prices.
Useful ranges so you have a rough idea before you get in touch.
More detail is on the Prices page.
What may be needed, explained in plain language.
- Domain or provider name if known
- Admin or hosting access as an invite instead of a shared master login where possible
- For server work, temporary SSH or sudo access is better than sending a plain root password
Prefer starting with a form instead of a long email?
Use the intake form for urgent fixes, estimates, payment problems, rebuilds and inherited technical setups.
A quick FAQ so you know what to expect.
Do you work with existing websites?
Yes. Most projects start with something half-working: old WordPress sites, static sites or custom stacks. I repair or rebuild the parts that are causing trouble.
Can you fix email and DNS without rebuilding everything?
Yes. I check the DNS zone, update SPF, DKIM and DMARC, verify MX routing and make sure the website stays online during the fix.
Do you work remotely?
Yes. Everything is handled remotely with clear updates, shared checklists and recorded results.
Do you support Linux and Windows servers?
Both. I work on mixed environments and document what changed so you can keep operating normally.
Do you offer urgent support?
Yes. Urgent troubleshooting starts at €110/hour for outages or time-sensitive fixes.
Do you work in English and German?
Yes. Communication, documentation and websites can be delivered in English, German or both.
Need the technical mess sorted so the business can keep moving?
I handle email, DNS, VPS work and bilingual websites directly, with clear updates and documented fixes.
Usually answered within 24 hours on weekdays.
Prefer chat? Send the essentials by email first, then we can switch to WhatsApp or Telegram without losing context. WhatsApp · Telegram
Three simple steps so you know what happens after your first message.
- Send the website or domain, what broke, and the result you need.
- I review scope, urgency and missing access, then reply with the likely path.
- You receive a quote or fix plan and work starts once you confirm.
One message is enough. Include:
- Your website or domain
- What broke or needs to change
- The result you need
- How urgent it is or any deadlines
I reply with the likely issue, how I would approach it and the next step.